Archive

NCTA Autumn / Winter Newsletter

NCTA Autumn / Winter Newsletter

Read more...

NCTA Summer Newsletter 2018

NCTA Summer Newsletter 2018

Read more...

Break away to the beach – it busts stress and bonds relationships!

Break away to the beach – it busts stress and bonds relationships!

FOR IMMEDIATE RELEASEBreak away to the beach – it busts…

Read more...

NCTA Spring Newsletter 2018

NCTA Spring Newsletter 2018

Read more...

Upcoming workshops for England’s Coast, attract more international visitors!

Upcoming workshops for England’s Coast, attract more international visitors!

England's Coast is an exciting new marketing and booking tool delivered by the National Coastal…

Read more...

Newsletter From The NCTA || 2018, No.1 ||

Newsletter From The NCTA || 2018, No.1 ||

Read more...

English Tourism Week 2018: Love our coastline

English Tourism Week 2018: Love our coastline

We’ve long had a love affair with our stunning coastline. For many of us,…

Read more...

Newsletter from the NCTA || 2017, no. 7 ||

Newsletter from the NCTA || 2017, no. 7 ||

Read more...

Newsletter from the NCTA || 2017, no.6 ||

Newsletter from the NCTA || 2017, no.6 ||

Read more...

Hertz UK partners with National Coastal Tourism Academy to boost coastal tourism

Hertz UK partners with National Coastal Tourism Academy to boost coastal tourism

Hertz UK partners with National Coastal Tourism Academy to boost…

Read more...

​NCTA on BBC Breakfast!

​NCTA on BBC Breakfast!

We’re looking forward to appearing on BBC Breakfast on Monday 4 September, part of…

Read more...

National Dog Day!

National Dog Day!

As today is #NationalDogDay find out how to attract the…

Read more...

Opening up England’s coast to win international visitors!

Opening up England’s coast to win international visitors!

FOR IMMEDIATE RELEASE Opening up England’s coast to win international visitors! An exciting new…

Read more...

Newsletter from the NCTA || 2017, no.5 ||

Newsletter from the NCTA || 2017, no.5 ||

Read more...

Activity Holiday market is losing out!

Activity Holiday market is losing out!

FOR IMMEDIATE RELEASE Activity Holiday market is losing out!The number of people taking activity holidays…

Read more...

Forward bookings surge for coastal B&Bs

Forward bookings surge for coastal B&Bs

A survey of more than 5,000 UK B&Bs has revealed a surge in bookings post…

Read more...

Newsletter from the NCTA || 2017, no.4 ||

Newsletter from the NCTA || 2017, no.4 ||

Read more...

Google’s digital skills training comes to Brighton!

Google’s digital skills training comes to Brighton!

Google is offering the local businesses and residents of Brighton free digital skills training with…

Read more...

​Shore Potential: Connecting the past with the future

​Shore Potential: Connecting the past with the future

NCTA’s director Sam Richardson, was recently a keynote speaker at the Seaside Heritage Network’s conference…

Read more...

What do walkers want from the coast?

What do walkers want from the coast?

It’s National Walking Month this May. According to a recent survey

Read more...

Google partners with National Coastal Tourism Academy to offer free digital skills workshops to coastal destinations

Google partners with National Coastal Tourism Academy to offer free digital skills workshops to coastal destinations

Google partners with National Coastal…

Read more...

​Media to drive Bank Holiday surge to the coast?

​Media to drive Bank Holiday surge to the coast?

Always a subjective choice, but great to see our beautiful coastline gaining national recognition again…

Read more...

Newsletter from the NCTA || 2017, no.3 ||

Newsletter from the NCTA || 2017, no.3 ||

Read more...

New booking tool opens up England’s east coast - from Yorkshire to Essex!

New booking tool opens up England’s east coast - from Yorkshire to Essex!

FOR IMMEDIATE RELEASEA tailor-made trip to England’s east coast has…

Read more...

How to attract more: Families

How to attract more: Families

In 2015 families made up the highest proportion of visitors to the English coast,…

Read more...

Google launches bespoke digital skills programme to boost British seaside tourism

Google launches bespoke digital skills programme to boost British seaside tourism

Google launches bespoke digital skills programme to boost British seaside…

Read more...

Newsletter from the NCTA || 2017, no.2 ||

Newsletter from the NCTA || 2017, no.2 ||

Read more...

Let’s work together to boost coastal tourism in England.

Let’s work together to boost coastal tourism in England.

Last week we released the Vision for the coast, an…

Read more...

Setting a New Vision for English Seaside Towns

Setting a New Vision for English Seaside Towns

FOR IMMEDIATE RELEASE Setting a New Vision for English Seaside TownsCoastal destinations and tourism businesses…

Read more...

Newsletter from the NCTA || 2017, no.1 ||

Newsletter from the NCTA || 2017, no.1 ||

Read more...

Soft-launch of new Coastal Pass to Dutch market!

Soft-launch of new Coastal Pass to Dutch market!

New holiday booking tool for England’s east coast trialled at Dutch travel…

Read more...

Festive newsletter!

Festive newsletter!

Read more...

New tourist Pass(port) to the East Coast of England!

New tourist Pass(port) to the East Coast of England!

New tourist Pass(port) to the East Coast of England!The National…

Read more...

Outlook is sunny for the coast!

Outlook is sunny for the coast!

There’s been much talk about business performance and confidence post Brexit. To gauge the barometer,…

Read more...

Silver surfers – rolling out tourism growth on the coast?

Silver surfers – rolling out tourism growth on the coast?

FOR IMMEDIATE RELEASESilver surfers – rolling out tourism growth on the coast?The…

Read more...

October Newsletter

October Newsletter

Read more...

Coastal Tourism Forum - Vision for the Future

Coastal Tourism Forum - Vision for the Future

It was fantastic to see more than 100 delegates at our first Coastal Tourism Forum…

Read more...

September Newsletter

September Newsletter

Read more...

We do like to be beside the seaside!

We do like to be beside the seaside!

Whilst many people thought that post-Brexit we would see a downturn in tourism this hasn’t…

Read more...

August Newsletter

August Newsletter

Read more...

July Newsletter

July Newsletter

Read more...

A Sea Change for Coastal Tourism

A Sea Change for Coastal Tourism

Business Resourcing and Capability Planning To grow your business effectively you need a business plan.…

Read more...

NCTA joins Mark Francois in call for more coastal community teams

NCTA joins Mark Francois in call for more coastal community teams

FOR IMMEDIATE RELEASECoastal Tourism Academy Champions Minister’s Call for more…

Read more...

Brexit – impact on coastal tourism

Brexit – impact on coastal tourism

To update, the Tourism Alliance's tourism survey shows that Brexit has prompted an increase in…

Read more...

NCTA hits the road!

NCTA hits the road!

Last week I undertook the first of my coastal ‘regional roadshow’ visits, meeting destination and…

Read more...

Help our Great British Coast reach its potential

Help our Great British Coast reach its potential

Over the course of the summer, millions of us will visit the Great British…

Read more...

​Tourism Minister launches coastal tourism report

​Tourism Minister launches coastal tourism report

Tourism Minister David Evennett gave his solid support and commitment for coastal tourism today when…

Read more...

Coastal Tourism 2016 - new report!

Coastal Tourism 2016 - new report!

FOR IMMEDIATE RELEASESeaside tourism has regained its position as England’s largest domestic sector for overnight…

Read more...

#NCTAmasterclass - Interpret personality types for better customer care

#NCTAmasterclass - Interpret personality types for better customer care

I just don’t understand you! A #NCTAmasterclass with Andy EdwardsThis week we hosted our seventh…

Read more...

Malcolm Bell from Visit Cornwall shares his views on our latest research

Malcolm Bell from Visit Cornwall shares his views on our latest research

This research on the views, attitudes…

Read more...

New research into the Under 35s visitor market

New research into the Under 35s visitor market

Our latest research reveals that young people are missing out on the huge opportunities of…

Read more...

​Young People Are Missing out on the English Coast!

​Young People Are Missing out on the English Coast!

New research from the National Coastal Tourism Academy (NCTA) reveals that young people are missing…

Read more...

Apprentices - Young People buy from Young People!

Apprentices - Young People buy from Young People!

National Apprenticeship Week was launched on Monday at London’s Shard with Business Secretary Sajid Javid…

Read more...

Our first National Newsletter!

Our first National Newsletter!

Read more...

Destination Insight: Tourism Trends

Destination Insight: Tourism Trends

Thanks to NewcastleGateshead Initiative for an interesting day last week focussing on Destination Research.We began…

Read more...

January Newsletter

January Newsletter

Read more...

​Stirred up for success

​Stirred up for success

For career inspiration, nothing beats listening to the success stories, people who’ve started small and…

Read more...

December Newsletter

December Newsletter

Read more...

National Coastal Tourism Academy links with China Tourism Academy

National Coastal Tourism Academy links with China Tourism Academy

FOR IMMEDIATE RELEASE National Coastal Tourism Academy links with China Tourism AcademyThe National Coastal Tourism…

Read more...

​What does it take to be the best on the coast?

​What does it take to be the best on the coast?

Drive along any popular coastal resort on a wintry day…

Read more...

Latest Master Class - Modest start to Michelin success!

Latest Master Class - Modest start to Michelin success!

This week we hosted the fourth in our series of Master Classes designed to motivate…

Read more...

Become a Dorset Ambassador!

Become a Dorset Ambassador!

FOR IMMEDIATE RELEASE Become a Dorset Ambassador!A free, new online training programme has been launched…

Read more...

November Newsletter

November Newsletter

Read more...

Latest Master Class - Strive for Progress, not Perfection

Latest Master Class - Strive for Progress, not Perfection

This week we hosted our third Master Class for hospitality staff looking for inspiring ideas…

Read more...

​Sweet Flavour of success

​Sweet Flavour of success

This week we hosted our second Masterclass for hospitality staff looking for inspiring ideas and…

Read more...

​Coastal Communities – poised for growth

​Coastal Communities – poised for growth

Destinations from around the coast converged this week in Skegness for the Coastal…

Read more...

Motivational Masterclass Stirs Up Hospitality Staff

Motivational Masterclass Stirs Up Hospitality Staff

FOR IMMEDIATE RELEASE Motivational Masterclass Stirs Up Hospitality StaffMore than 25 hospitality staff joined the…

Read more...

​Leapfrog your way to the top

​Leapfrog your way to the top

This week we hosted our first Masterclass for hospitality staff keen to see their careers…

Read more...

October Newsletter

October Newsletter

Read more...

A great time at the British Destinations Conference in Blackpool!

A great time at the British Destinations Conference in Blackpool!

British Destinations Conference 5th - 6th October We received…

Read more...

Destination FeelGood celebration!

Destination FeelGood celebration!

Last week we headed to London in celebration of Destination FeelGood, a collaborative project…

Read more...

September Newlsetter

September Newlsetter

Read more...

Destination FeelGood - Healthy breaks mean healthy business beside the seaside!

Destination FeelGood - Healthy breaks mean healthy business beside the seaside!

Healthy breaks mean healthy business beside the seasideUK coastal…

Read more...

August Newsletter

August Newsletter

Read more...

​Do young people love to be beside the seaside?

​Do young people love to be beside the seaside?

The National Trust’s new report on trips to the coast has…

Read more...

​The forecast’s looking bright!

​The forecast’s looking bright!

Good news from VisitEngland! Their latest statistics show a four per cent rise…

Read more...

​Time to fast track hospitality careers?

​Time to fast track hospitality careers?

We read with interest ‘Skills and Productivity’ a new report out this week…

Read more...

National Coastal Tourism Academy championed in Tourism Select Inquiry Government Response!

National Coastal Tourism Academy championed in Tourism Select Inquiry Government Response!

FOR IMMEDIATE RELEASE National Coastal Tourism Academy championed in Tourism…

Read more...

Being SMART With Your Business

Being SMART With Your Business

As part of Bournemouth University’s Festival of Learning, a week-long event showcasing its…

Read more...

July Newsletter

July Newsletter

Read more...

Group Travel Business Forum and Awards

Group Travel Business Forum and Awards

Landor Publications – owners of Group Travel Organiser magazine – ran their annual Group Travel…

Read more...

New project to help hospitality staff careers soar!

New project to help hospitality staff careers soar!

FOR IMMEDIATE RELEASE New project to help hospitality staff careers soar!The NCTA is working on…

Read more...

June Newsletter

June Newsletter

Read more...

​Getting Social

​Getting Social

Tourism relies on positive social interactions – potential visitors hearing about new places to visit,…

Read more...

Huge Potential on the English Coast!

Huge Potential on the English Coast!

FOR IMMEDIATE RELEASE Huge Tourism Potential on the English Coast!Coastal tourism has the potential for…

Read more...

​Coastal Tourism in 2015 – our new report!

​Coastal Tourism in 2015 – our new report!

The state of English seaside resorts is a jumbled picture. Only last weekend,

Read more...

May Newsletter

May Newsletter

Read more...

What’s loyalty worth?

What’s loyalty worth?

What's loyalty worth?In an increasingly crowded business environment with consumers bombarded by messages…

Read more...

NCTA Masterclass - Google Analytics

NCTA Masterclass - Google Analytics

“So, how was your journey?"You automatically ask this question to guests, colleagues, business contacts and…

Read more...

Over 65s - huge untapped potential

Over 65s - huge untapped potential

Ignore the over 65 age group at your peril! This market shelled out some £37…

Read more...

April Newsletter

April Newsletter

Read more...

The biggest tourism challenge the UK faces?

The biggest tourism challenge the UK faces?

The Culture, Media and Sport Committee’s wide-ranging report into Tourism has been released this week…

Read more...

Coastal Tourism Industry Supported in Select Inquiry Report

Coastal Tourism Industry Supported in Select Inquiry Report

FOR IMMEDIATE RELEASE Coastal Tourism Industry Supported in Select Inquiry ReportThe work of the fledgling…

Read more...

Tourism Constituency Day - Bournemouth MPs get hands on!

Tourism Constituency Day - Bournemouth MPs get hands on!

(Picture: Conor Burns MP with trainee College chefs) Friday 20 March, is designated Tourism…

Read more...

March Newsletter

March Newsletter

Read more...

Why not take on an apprentice?

Why not take on an apprentice?

This week is National Apprenticeship Week, 9-13 March. Co-ordinated by the Skills Funding Agency, it’s…

Read more...

​It’s official – the outlook is sunnier on the coast!

​It’s official – the outlook is sunnier on the coast!

According to a new report from the University of Exeter…

Read more...

February Newsletter

February Newsletter

Read more...

NCTA launches new interactive one-stop shop for tourism trade

NCTA launches new interactive one-stop shop for tourism trade

The National Coastal Tourism Academy has launched a ground-breaking, new interactive Resource…

Read more...

​NCTA submission to the Government’s Select Inquiry on Tourism

​NCTA submission to the Government’s Select Inquiry on Tourism

NCTA submission to the Government’s Select Inquiry on TourismThe New…

Read more...

December Newsletter

December Newsletter

Read more...

November Newsletter

November Newsletter

Read more...

​Delivering customer service like Disney?

​Delivering customer service like Disney?

Delivering customer service like Disney?A common frustration among business owners in the hospitality…

Read more...

​Our submission to Department for Culture, Media and Sport’s Select Committee on Tourism

​Our submission to Department for Culture, Media and Sport’s Select Committee on Tourism

Our submission to Department for Culture, Media and Sport’s Select…

Read more...

WTM – future forecasts

WTM – future forecasts

A record figure of delegates attended this week’s World Travel Market in London,…

Read more...

​Creating a step change in coastal tourism

​Creating a step change in coastal tourism

Now that the NCTA is moving into its second phase, we’ve produced a new booklet…

Read more...

Is health the key to a healthier visitor economy?

Is health the key to a healthier visitor economy?

Wellbeing in the context of tourism is an ambiguous term. What constitutes a wellbeing break…

Read more...

Has Bournemouth got tourism talent?

Has Bournemouth got tourism talent?

FOR IMMEDIATE RELEASE Bournemouth Taps Into New Tourism Talent Twenty leading-edge rising stars from…

Read more...

Are you ready for winter?

Are you ready for winter?

Who could forget last winter’s distressing images of battered coastlines, strewn with brightly coloured beach-hut…

Read more...

October Newsletter

October Newsletter

Read more...

New School paves the way for Master Chefs

New School paves the way for Master Chefs

New School paves the way for Master ChefsA ground-breaking new venture is set to pave…

Read more...

New School Creates up to 120 jobs!

New School Creates up to 120 jobs!

New School paves the way for Master ChefsA ground-breaking new venture is set to pave…

Read more...

September Newsletter

September Newsletter

Read more...

NCTA launches Passport to Success!

NCTA launches Passport to Success!

Passport to Tourism SuccessThe National Coastal Tourism Academy has launched an Attractions Passport giving…

Read more...

Are Coastal Resorts Really Accessible?

Are Coastal Resorts Really Accessible?

Are Coastal Resorts Really Accessible?There are approximately 12 million disabled people in the UK with…

Read more...

​Promoting health and wellbeing in Dorset

​Promoting health and wellbeing in Dorset

Bournemouth University and the National Coastal Tourism Academy have won funding from The Economic and…

Read more...

​On the road to destination innovation!

​On the road to destination innovation!

Innovation is now such a buzzword as to be almost a cliché. Organisations are restless…

Read more...

​VisitEngland Strategic Framework – 2014 Progress Report

​VisitEngland Strategic Framework – 2014 Progress Report

VisitEngland has published its Strategic Framework for Tourism 2010-2020 Annual Progress Report 2014. The ten…

Read more...

Coastal Communities Fund – safeguarding coastal tourism’s future

Coastal Communities Fund – safeguarding coastal tourism’s future

The importance of coastal tourism to the economy should be unequivocal. More than 11 million…

Read more...

July Newsletter

July Newsletter

Read more...

Brits are boomerang tourists

Brits are boomerang tourists

A new survey from LV=travel insurance has revealed that a staggering 60 per cent of…

Read more...

Coastal tourism - on Parliament’s agenda

Coastal tourism - on Parliament’s agenda

In the run up to the next general election, tourism is increasingly gaining the attention…

Read more...

British Destinations Annual Conference

British Destinations Annual Conference

British Destinations Annual Conference Southport June 16-17th British Destinations held their annual conference in Southport…

Read more...

​New Jobs Created in Southbourne Quarters!

​New Jobs Created in Southbourne Quarters!

New Jobs Created in Southbourne Quarters!Fourteen jobs have been created at a new restaurant in…

Read more...

New jobs created at Quarters of Southbourne

New jobs created at Quarters of Southbourne

Fourteen jobs have been created at a new restaurant in Southbourne thanks to engagement with…

Read more...

Welcome to Bournemouth: a staff handbook for our town

Welcome to Bournemouth: a staff handbook for our town

Have you recently recruited new staff? We’ve just produced a Welcome to Bournemouth booklet…

Read more...

June Newsletter

June Newsletter

Read more...

Future of seaside tourism

Future of seaside tourism

VisitEngland is reviewing its Seaside Resorts Action Plan, produced in 2010 as part of the…

Read more...

Residents’ campaign - How well do you know Bournemouth?

Residents’ campaign - How well do you know Bournemouth?

FOR IMMEDIATE RELEASE How well do you know Bournemouth? Which is the oldest building in…

Read more...

Hospitality & Tourism Summit 2014 - new Tourism Council

Hospitality & Tourism Summit 2014 - new Tourism Council

Changing the face of the tourism industry – the Hospitality & Tourism SummitThe Minister of…

Read more...

​Tourism Minister calls for a plug to industry skills shortage

​Tourism Minister calls for a plug to industry skills shortage

At the Institute of Travel and Tourism’s conference this week…

Read more...

NCTA promotes tourism to Bournemouth residents

NCTA promotes tourism to Bournemouth residents

FOR IMMEDIATE RELEASE How well do you know Bournemouth? Which is the oldest building in…

Read more...

National Coastal Tourism Academy - One Year On!

National Coastal Tourism Academy - One Year On!

FOR IMMEDIATE RELEASE National Coastal Tourism Academy – One Year On!The National Coastal Tourism Academy…

Read more...

​Bitesize Bournemouth

​Bitesize Bournemouth

Bitesize Bournemouth is a brand new, whistle-stop introduction to our great resort, designed for all…

Read more...

Can tourism keep up with technology

Can tourism keep up with technology

Can tourism keep up with technology?Surprise is unlikely to be anyone’s reaction to the latest…

Read more...

May Newsletter

May Newsletter

Read more...

NCTA - One Year On

NCTA - One Year On

Incredibly, the NCTA is one year old. To mark this milestone, we invited all visitor-facing…

Read more...

April Newsletter

April Newsletter

Read more...

English Tourism Week - the case for Tourism

English Tourism Week - the case for Tourism

Making the case for tourismSince today is the start of English Tourism Week, what better…

Read more...

China Tourism Academy, Beijing 国立滨海旅游研究院NCTA-简介

China Tourism Academy, Beijing 国立滨海旅游研究院NCTA-简介

国立滨海旅游研究院NCTA-简介关于我们设立于英国南部海滨胜地伯恩茅斯市的国立滨海旅游研究院(NCTA)是一个具有开拓性的组织,致力于促进经济增长,增加旅游业的就业机会。研究院将在伯恩茅斯市构建一个成功的海滨旅游模式,并广泛推广到全国其它海滨旅游城市。国立滨海旅游研究院由英国政府,伯恩茅斯市政厅以及伯恩茅斯大学共同资助。它主要有四个特点– 总部设于英国风光优美的伯恩茅斯市;倡导世界级的游客体验;致力于研究旅游发展方案;正在开发位于伯恩茅斯市Boscombe海边的活动乐园。合作伙伴国立滨海旅游研究院与各旅游城市以及旅游相关产业的机构合作,例如酒店、景点、餐厅、民宿、语言学校、零售商以及海滨运营商等,任何与游客相关的产业。核心价值除了给予旅游业总体上的支持,国立滨海旅游研究院将实施三个开拓性的举措:首先,复制满意的游客体验并实施到整个景点。把提升游客体验作为刺激游客消费以及使游客延长逗留时间,并增加游客回游的重要手段。第二,研究院将会与伯恩茅斯大学旅游学院合作出台经济有效的研究和发展项目。目前的项目包括增加平季旅游量、会议以及商业活动。第三,研究院将会提供一个富有创新性的海滨活动公园。该海滨公园将致力于吸引游客和本地居民从而带动当地经济增长。这座崭新的海滨活动公园的成功将会对其他海滨度假地的发展起到参考作用。目前成就 -超过1000名行业内员工已经完成了国立滨海旅游研究院的“伯恩茅斯大使”免费在线训练模块。-超过100名“关爱客户冠军”和“侦查员”已受聘去寻找在伯恩茅斯市范围内关于优质客户服务的范例。-发起了一个全新且具有深度的游客调查,旨在对各旅游相关产业的客户展开深入的了解。-为当地旅游产业发展量身定制了一套训练课程。-海滨活动公园的启动时间将定于2014年4月12&13;日更多信息请访问www.coastaltourismacademy.co.uk

Read more...

Response needed to flooding crisis

Response needed to flooding crisis

At last! The blame game appears to have fizzled out, giving way to practical suggestions.I…

Read more...

NCTA backs National Apprenticeship Week

NCTA backs National Apprenticeship Week

NCTA backs National Apprenticeship WeekThis week (3-7 March) is National Apprenticeship Week, when…

Read more...

​Coastal tourism - working together

​Coastal tourism - working together

Five and a half hours on three trains and two tube connections for an overnight…

Read more...

We Love Bournemouth! A new campaign from the Academy

We Love Bournemouth! A new campaign from the Academy

#WELOVEBOURNEMOUTHThe Academy has just launched a brand new on-line campaign We Love Bournemouth.…

Read more...

We reach a milestone for Bournemouth Ambassadors

We reach a milestone for Bournemouth Ambassadors

This month, we passed the thousand milestone for the number of people who have undertaken…

Read more...

February Newsletter

February Newsletter

Read more...

Love Bournemouth? Academy asks residents to share it!

Love Bournemouth? Academy asks residents to share it!

Love Bournemouth? Academy asks residents to share it!It’s been voted the happiest place to live…

Read more...

Bournemouth boasts one thousand Ambassadors!

Bournemouth boasts one thousand Ambassadors!

Bournemouth boasts one thousand Ambassadors!Desi Koleva, a hospitality student at Bournemouth University and conference and…

Read more...

​Your chance to respond to TripAdvisor!

​Your chance to respond to TripAdvisor!

Your chance to respond to TripAdvisor!The National Coastal Tourism Academy has secured an outstanding opportunity…

Read more...

A new year and a chance to take stock and move forward

A new year and a chance to take stock and move forward

It’s incredibly encouraging to hear news from almost all our…

Read more...

December / January Newsletter

December / January Newsletter

Read more...

​National Coastal Tourism Academy Scoops Award!

​National Coastal Tourism Academy Scoops Award!

National Coastal Tourism Academy Scoops Award!The Association for Tourism in Higher Education (ATHE) has awarded…

Read more...

​Dorset Destination Management Organisation

​Dorset Destination Management Organisation

Dorset Destination Management Organisation recently held its first steering group meeting, with full representation from…

Read more...

​Could you join the scouts?

​Could you join the scouts?

Could you join the scouts?The National Coastal Tourism Academy is searching for hundreds of ‘scouts’…

Read more...

Could you join the scouts?

Could you join the scouts?

The National Coastal Tourism Academy is searching for hundreds of ‘scouts’ in a new campaign…

Read more...

What happens when you cross co-operation with competition?

What happens when you cross co-operation with competition?

The simple answer: “co-opetition”. But is it just a catchy neologism, or a concept that…

Read more...

November Newsletter

November Newsletter

Read more...

UK Tourism is top for economic recovery!

UK Tourism is top for economic recovery!

When the Bank of England governor Mark Carney announced that the UK economic recovery had…

Read more...

Thoughts on World Travel Market

Thoughts on World Travel Market

Had a great day at World Travel Market in London on Tuesday. Went to a…

Read more...

Metrics or Memories?

Metrics or Memories?

Are destinations measuring the wrong things for the wrong reasons? A packed debate I attended…

Read more...

Bournemouth Marathon Festival

Bournemouth Marathon Festival

Bournemouth’s first marathon festival brought thousands of visitors to the town last month, gave a…

Read more...

Seafront Rangers all trained up!

Seafront Rangers all trained up!

Seafront Rangers all trained up!Bournemouth Seafront Rangers must rank amongst the best-trained in the country.…

Read more...

Bournemouth wins at British Travel Awards

Bournemouth wins at British Travel Awards

If you ever need to be reminded of the scale and economic power of the…

Read more...

Customer care - Champion service

Customer care - Champion service

Customer Care – Champion ServiceFourteen seafront rangers and five staff members from the conference sector…

Read more...

October 2013

October 2013

Read more...

Days hotel totally trained!

Days hotel totally trained!

Days Hotel totally trained!More than 340 staff in Bournemouth’s tourism industry have completed the National…

Read more...

First Bourne to Smile award

First Bourne to Smile award

First Bourne to Smile AwardEurope’s first National Coastal Tourism Academy (NCTA), announced in Bournemouth last…

Read more...

1st NCTA newsletter

1st NCTA newsletter

Read more...

Samantha Richardson appointed Director

Samantha Richardson appointed Director

Samantha Richardson appointed DirectorThe National Coastal Tourism Academy has named Samantha Richardson as its new…

Read more...

NCTA chimes with Dorset LEP

NCTA chimes with Dorset LEP

National Coastal Tourism Academy chimes with Dorset Local Enterprise PartnershipEurope’s first National Coastal Tourism Academy…

Read more...

All aboard the buses

All aboard the buses

All aboard the buses More than 70 staff from Bournemouth’s tourism industry have…

Read more...

Bourne to Smile launch

Bourne to Smile launch

National Coastal Tourism Academy launches Bourne to Smile Awards to reward top service standards across…

Read more...

National Coastal Tourism Academy is announced

National Coastal Tourism Academy is announced

Europe’s First National Coastal Tourism Academy to be launched in BournemouthBournemouth is to host…

Read more...

Join the conversation
@nctaacademy

The National Coastal Tourism Academy works to help coastal destinations thrive, to deliver economic growth and help create jobs.