News | National Coastal Tourism Academy

NCTA England’s Coast October Update

"It appears from our latest research that the mixed weather over the summer has been…

NCTA England’s Coast July Update

"It may not have been the result we wanted, but the Euro’s final was…

NCTA England’s Coast June Update

Last month the travel insurance website Go.Compare released a survey claiming 33% of Brits plan…

NCTA England’s Coast May Update

"This week’s news that we will have an election on July 4 means…

NCTA England’s Coast April Update

"Earlier this month the World Travel & Tourism Council (WTTC) published an upbeat report forecasting…

NCTA England’s Coast March Update

"Coinciding with English Tourism Week, 15-24 March, last week the Tourism Alliance set out its…

NCTA England’s Coast February Update

Read the newsletter here"It was encouraging to see North Devon MP Selaine Saxby…

NCTA England’s Coast January 2024

"While 2024 has kicked off with storms, sub-zero temperatures and an Arctic chill, we’ve turned…

NCTA England’s Coast November Update

"Given that the Office for Budget Responsibility has lowered its growth forecasts for…

NCTA England’s Coast October Update

"With half term already upon us, Hallowe’en and Bonfire Night around the corner, summer might…

NCTA September Udate

"As we kick into autumn and reflect on summer bookings across the coast, it can…

NCTA England’s Coast July Update

"According to VisitEngland’s latest Domestic Sentiment Tracker, consumers planning to take a break are most…

England’s Coast events are now at the touch of your fingertips, with its brand-new events calendar.

Englandscoast.com…

NCTA England’s Coast June Update

"This month we were delighted to discover that England’s Coast was the recipient of…

NCTA England’s Coast May Update

"With a landmark coronation, Eurovision and three bank holidays in a row, it’s little wonder…

NCTA England’s Coast April Update

"While the weather over Easter was fickle to say the least, preparations for three bank…

NCTA England’s Coast March Update

"Planning and anticipating a holiday is one of life’s great joys and after a turbulent…

It’s official - feeding your mind with fresh sea air is good for your health!

It’s official - feeding your…

NCTA England’s Coast February Update

"The launch of 2023 Year of the Coast is a cause for celebration and it’s…

NCTA England’s Coast December Update

"This year will surely end as one of the most extraordinary in history. After a…

NCTA England’s Coast October Update

"While the cost of living crisis and the ever-changing political landscape have made business planning…

NCTA England’s Coast September Newsletter

"National events over the past two weeks…

NCTA England’s Coast July Update

As tropical temperatures grip much of the coast and flight delays and airport chaos dent…

NCTA England’s Coast - May Update

"The squeeze on household finances has triggered an increase in bookings for domestic…

February Update

"As restrictions ease, confidence grows and life starts to return to some form of normality,…

Samantha Richardson awarded MBE in New Year’s Honours List

Samantha Richardson, Director of the National Coastal…

Season’s Greetings from the NCTA & England’s Coast

Season’s Greetings from everyone at the National Coastal Tourism Academy and England’s Coast!

NCTA England’s Coast November Update

"We very much welcomed the Independent Review on Destination Management by Nick de Bois published…

Top Tips to operating more sustainably

If you want to make your business more eco-friendly, but are not sure where…

September Update

"Widely regarded as the most comprehensive overview and analysis of Destination Management to date, Nick…

July Update

"While July’s high temperatures have sent thousands of visitors to the coast giving a much-needed…

June Update

"This month’s soaring temperatures have sparked a surge in coastal visits and a renewed love…

May Update

"As the final countdown is on to being able to welcome guests through our doors,…

March Update

"As we get ready for the phased reopening of the industry and with foreign holidays…

February Update

"This week’s ‘roadmap’ has finally set out a timeline for the re-opening of hospitality.…

Join our FREE Experience workshops for tourism businesses!

Visitors are increasingly looking for more genuine ‘authentic experiences’ as part of their holiday and…

Merry Christmas and a Happy New Year

Season’s Greetings from everyone at the National Coastal Tourism Academy and England’s CoastRead our…

December Update

"This year will be remembered as pivotal in human history, not just because of the…

November Update

"As the long-awaited news of break-through vaccines sweeps the globe, we can finally start…

England’s Coast Consumer Newsletter One

"Welcome to the latest news from England’s Coast! We’re thrilled you’re as big a…

September Update

"Whilst the national mood remains rightly sombre in today’s ever-changing landscape, there’s no doubt there…

July Update

July Update"Earlier this month we were delighted to give evidence to the All-Party…

June Update

June Update "Tuesday’s long-awaited announcement that Covid-secure hospitality businesses can now get back to business…

Call for Chancellor to reverse slump in seaside towns

FOR IMMEDIATE RELEASE: 24 June 2020Call for Chancellor to reverse slump in seaside townsCross-party MPs,…

English Tourism Week 2020 Review

Last week marked an annual English Tourism Week like no other. Amidst the Covid-19 global…

Tide is turning for Coastal Tourism

FOR IMMEDIATE RELEASE: 21 May 2020 Tide is turning for Coastal Tourism Nearly seven percent…

May Update

"May Update This week we were pleased to provide oral evidence…

April Update

"To assist the government’s recovery planning, the Department for Digital, Culture, Media and Sport’s Select…

March Update

March Update "Here at the NCTA we are acutely aware of the increasing challenges facing…

NCTA England’s Coast February Newsletter

2021- the Year of the English Coast!

FOR IMMEDIATE RELEASEVisit Hall 10, Stand D014 2021- the Year of the English Coast! The…

Season’s Greetings from the NCTA & England’s Coast

NCTA Management Board Application Information

Expansion of board 2020The National Coastal Tourism Academy is the only national organisation in England…

NCTA England’s Coast Autumn Newsletter

Summer over? Escape to a top coastal English retreat!

August 2019FOR IMMEDIATE RELEASESummer over? Escape to a top coastal English retreat!With autumnal sun flooding…

Millennials could turn the tide for seaside resorts

The National Coastal Tourism Academy (NCTA) has worked with market research consultancy BVA BDRC to…

NCTA England’s Coast Summer Newsletter

Breaking news – Tourism secures Sector Deal with UK Government

The UK Government has today announced its commitment to a Tourism Sector Deal, as part…

A Celebration of Seafood: England’s Seafood FEAST 2019

England’s second Seafood Feast returns to the English Riviera, south Devon, from…

Re-energise with a spring break on the English Coast!

May 2019, FOR IMMEDIATE RELEASE Re-energise with a spring break on the English Coast!For…

NCTA England’s Coast Newsletter - Spring Edition

Five great getaways to the beach less than 2 hours’ drive from London

COMBINE A CITY TRIP TO LONDON WITH A BEACH GETAWAY…

England’s Seafood Coast – the best catch in the world!

April 2019: FOR IMMEDIATE RELEASE England’s Seafood Coast – the…

Camp at Unique Locations Along England’s Coast!

Camp at Unique Locations Along England's Coast!Camp in the woods, on the beach or on…

Experience nature and all its wonders along England’s Coast

EXPERIENCE NATURE AND ALL ITS WONDERS ALONG ENGLAND’S COAST A paradise for lovers of flora…

Walking trail in North East England celebrates its anniversary

March 2019Walking trail in North East England celebrates its anniversaryThe Cleveland Way celebrates its 50th…

Become an England’s Coast Ambassador!

We've created a free course to help your…

NCTA Autumn / Winter Newsletter

NCTA Summer Newsletter 2018

Break away to the beach – it busts stress and bonds relationships!

FOR IMMEDIATE RELEASEBreak away to the beach – it busts…

NCTA Spring Newsletter 2018

Upcoming workshops for England’s Coast, attract more international visitors!

England's Coast is an exciting new marketing and booking tool delivered by the National Coastal…

Newsletter From The NCTA || 2018, No.1 ||

English Tourism Week 2018: Love our coastline

We’ve long had a love affair with our stunning coastline. For many of us,…

Newsletter from the NCTA || 2017, no. 7 ||

Newsletter from the NCTA || 2017, no.6 ||

Hertz UK partners with National Coastal Tourism Academy to boost coastal tourism

Hertz UK partners with National Coastal Tourism Academy to boost…

NCTA on BBC Breakfast!

We’re looking forward to appearing on BBC Breakfast on Monday 4 September, part of…

National Dog Day!

As today is #NationalDogDay find out how to attract the…

Opening up England’s coast to win international visitors!

FOR IMMEDIATE RELEASE Opening up England’s coast to win international visitors! An exciting new…

Newsletter from the NCTA || 2017, no.5 ||

Activity Holiday market is losing out!

FOR IMMEDIATE RELEASE Activity Holiday market is losing out!The number of people taking activity holidays…

Forward bookings surge for coastal B&Bs

A survey of more than 5,000 UK B&Bs has revealed a surge in bookings post…

Newsletter from the NCTA || 2017, no.4 ||

Google’s digital skills training comes to Brighton!

Google is offering the local businesses and residents of Brighton free digital skills training with…

Shore Potential: Connecting the past with the future

NCTA’s director Sam Richardson, was recently a keynote speaker at the Seaside Heritage Network’s conference…

What do walkers want from the coast?

It’s National Walking Month this May. According to a recent survey

Google partners with National Coastal Tourism Academy to offer free digital skills workshops to coastal destinations

Google partners with National Coastal…

Media to drive Bank Holiday surge to the coast?

Always a subjective choice, but great to see our beautiful coastline gaining national recognition again…

Newsletter from the NCTA || 2017, no.3 ||

New booking tool opens up England’s east coast - from Yorkshire to Essex!

FOR IMMEDIATE RELEASEA tailor-made trip to England’s east coast has…

How to attract more: Families

In 2015 families made up the highest proportion of visitors to the English coast,…

Google launches bespoke digital skills programme to boost British seaside tourism

Google launches bespoke digital skills programme to boost British seaside…

Newsletter from the NCTA || 2017, no.2 ||

Let’s work together to boost coastal tourism in England.

Last week we released the Vision for the coast, an…

Setting a New Vision for English Seaside Towns

FOR IMMEDIATE RELEASE Setting a New Vision for English Seaside TownsCoastal destinations and tourism businesses…

Newsletter from the NCTA || 2017, no.1 ||

Soft-launch of new Coastal Pass to Dutch market!

New holiday booking tool for England’s east coast trialled at Dutch travel…

Festive newsletter!

New tourist Pass(port) to the East Coast of England!

New tourist Pass(port) to the East Coast of England!The National…

Outlook is sunny for the coast!

There’s been much talk about business performance and confidence post Brexit. To gauge the barometer,…

Silver surfers – rolling out tourism growth on the coast?

FOR IMMEDIATE RELEASESilver surfers – rolling out tourism growth on the coast?The…

October Newsletter

Coastal Tourism Forum - Vision for the Future

It was fantastic to see more than 100 delegates at our first Coastal Tourism Forum…

September Newsletter

We do like to be beside the seaside!

Whilst many people thought that post-Brexit we would see a downturn in tourism this hasn’t…

August Newsletter

July Newsletter

A Sea Change for Coastal Tourism

Business Resourcing and Capability Planning To grow your business effectively you need a business plan.…

NCTA joins Mark Francois in call for more coastal community teams

FOR IMMEDIATE RELEASECoastal Tourism Academy Champions Minister’s Call for more…

Brexit – impact on coastal tourism

To update, the Tourism Alliance's tourism survey shows that Brexit has prompted an increase in…

NCTA hits the road!

Last week I undertook the first of my coastal ‘regional roadshow’ visits, meeting destination and…

Help our Great British Coast reach its potential

Over the course of the summer, millions of us will visit the Great British…

Tourism Minister launches coastal tourism report

Tourism Minister David Evennett gave his solid support and commitment for coastal tourism today when…

Coastal Tourism 2016 - new report!

FOR IMMEDIATE RELEASESeaside tourism has regained its position as England’s largest domestic sector for overnight…

#NCTAmasterclass - Interpret personality types for better customer care

I just don’t understand you! A #NCTAmasterclass with Andy EdwardsThis week we hosted our seventh…

Malcolm Bell from Visit Cornwall shares his views on our latest research

This research on the views, attitudes…

New research into the Under 35s visitor market

Our latest research reveals that young people are missing out on the huge opportunities of…

Young People Are Missing out on the English Coast!

New research from the National Coastal Tourism Academy (NCTA) reveals that young people are missing…

Apprentices - Young People buy from Young People!

National Apprenticeship Week was launched on Monday at London’s Shard with Business Secretary Sajid Javid…

Our first National Newsletter!

Destination Insight: Tourism Trends

Thanks to NewcastleGateshead Initiative for an interesting day last week focussing on Destination Research.We began…

January Newsletter

Stirred up for success

For career inspiration, nothing beats listening to the success stories, people who’ve started small and…

December Newsletter

National Coastal Tourism Academy links with China Tourism Academy

FOR IMMEDIATE RELEASE National Coastal Tourism Academy links with China Tourism AcademyThe National Coastal Tourism…

What does it take to be the best on the coast?

Drive along any popular coastal resort on a wintry day…

Latest Master Class - Modest start to Michelin success!

This week we hosted the fourth in our series of Master Classes designed to motivate…

Become a Dorset Ambassador!

FOR IMMEDIATE RELEASE Become a Dorset Ambassador!A free, new online training programme has been launched…

November Newsletter

Latest Master Class - Strive for Progress, not Perfection

This week we hosted our third Master Class for hospitality staff looking for inspiring ideas…

Sweet Flavour of success

This week we hosted our second Masterclass for hospitality staff looking for inspiring ideas and…

Coastal Communities – poised for growth

Destinations from around the coast converged this week in Skegness for the Coastal…

Motivational Masterclass Stirs Up Hospitality Staff

FOR IMMEDIATE RELEASE Motivational Masterclass Stirs Up Hospitality StaffMore than 25 hospitality staff joined the…

Leapfrog your way to the top

This week we hosted our first Masterclass for hospitality staff keen to see their careers…

October Newsletter

A great time at the British Destinations Conference in Blackpool!

British Destinations Conference 5th - 6th October We received…

Destination FeelGood celebration!

Last week we headed to London in celebration of Destination FeelGood, a collaborative project…

September Newlsetter

Destination FeelGood - Healthy breaks mean healthy business beside the seaside!

Healthy breaks mean healthy business beside the seasideUK coastal…

August Newsletter

Do young people love to be beside the seaside?

The National Trust’s new report on trips to the coast has…

The forecast’s looking bright!

Good news from VisitEngland! Their latest statistics show a four per cent rise…

Time to fast track hospitality careers?

We read with interest ‘Skills and Productivity’ a new report out this week…

National Coastal Tourism Academy championed in Tourism Select Inquiry Government Response!

FOR IMMEDIATE RELEASE National Coastal Tourism Academy championed in Tourism…

Being SMART With Your Business

As part of Bournemouth University’s Festival of Learning, a week-long event showcasing its…

July Newsletter

Group Travel Business Forum and Awards

Landor Publications – owners of Group Travel Organiser magazine – ran their annual Group Travel…

New project to help hospitality staff careers soar!

FOR IMMEDIATE RELEASE New project to help hospitality staff careers soar!The NCTA is working on…

June Newsletter

Getting Social

Tourism relies on positive social interactions – potential visitors hearing about new places to visit,…

Huge Potential on the English Coast!

FOR IMMEDIATE RELEASE Huge Tourism Potential on the English Coast!Coastal tourism has the potential for…

Coastal Tourism in 2015 – our new report!

The state of English seaside resorts is a jumbled picture. Only last weekend,

May Newsletter

What’s loyalty worth?

What's loyalty worth?In an increasingly crowded business environment with consumers bombarded by messages…

NCTA Masterclass - Google Analytics

“So, how was your journey?"You automatically ask this question to guests, colleagues, business contacts and…

Over 65s - huge untapped potential

Ignore the over 65 age group at your peril! This market shelled out some £37…

April Newsletter

The biggest tourism challenge the UK faces?

The Culture, Media and Sport Committee’s wide-ranging report into Tourism has been released this week…

Coastal Tourism Industry Supported in Select Inquiry Report

FOR IMMEDIATE RELEASE Coastal Tourism Industry Supported in Select Inquiry ReportThe work of the fledgling…

Tourism Constituency Day - Bournemouth MPs get hands on!

(Picture: Conor Burns MP with trainee College chefs) Friday 20 March, is designated Tourism…

March Newsletter

Why not take on an apprentice?

This week is National Apprenticeship Week, 9-13 March. Co-ordinated by the Skills Funding Agency, it’s…

It’s official – the outlook is sunnier on the coast!

According to a new report from the University of Exeter…

February Newsletter

NCTA launches new interactive one-stop shop for tourism trade

The National Coastal Tourism Academy has launched a ground-breaking, new interactive Resource…

NCTA submission to the Government’s Select Inquiry on Tourism

NCTA submission to the Government’s Select Inquiry on TourismThe New…

December Newsletter

November Newsletter

Delivering customer service like Disney?

Delivering customer service like Disney?A common frustration among business owners in the hospitality…

Our submission to Department for Culture, Media and Sport’s Select Committee on Tourism

Our submission to Department for Culture, Media and Sport’s Select…

WTM – future forecasts

A record figure of delegates attended this week’s World Travel Market in London,…

Creating a step change in coastal tourism

Now that the NCTA is moving into its second phase, we’ve produced a new booklet…

Is health the key to a healthier visitor economy?

Wellbeing in the context of tourism is an ambiguous term. What constitutes a wellbeing break…

Has Bournemouth got tourism talent?

FOR IMMEDIATE RELEASE Bournemouth Taps Into New Tourism Talent Twenty leading-edge rising stars from…

Are you ready for winter?

Who could forget last winter’s distressing images of battered coastlines, strewn with brightly coloured beach-hut…

October Newsletter

New School paves the way for Master Chefs

New School paves the way for Master ChefsA ground-breaking new venture is set to pave…

New School Creates up to 120 jobs!

New School paves the way for Master ChefsA ground-breaking new venture is set to pave…

September Newsletter

NCTA launches Passport to Success!

Passport to Tourism SuccessThe National Coastal Tourism Academy has launched an Attractions Passport giving…

Are Coastal Resorts Really Accessible?

Are Coastal Resorts Really Accessible?There are approximately 12 million disabled people in the UK with…

Promoting health and wellbeing in Dorset

Bournemouth University and the National Coastal Tourism Academy have won funding from The Economic and…

On the road to destination innovation!

Innovation is now such a buzzword as to be almost a cliché. Organisations are restless…

VisitEngland Strategic Framework – 2014 Progress Report

VisitEngland has published its Strategic Framework for Tourism 2010-2020 Annual Progress Report 2014. The ten…

Coastal Communities Fund – safeguarding coastal tourism’s future

The importance of coastal tourism to the economy should be unequivocal. More than 11 million…

July Newsletter

Brits are boomerang tourists

A new survey from LV=travel insurance has revealed that a staggering 60 per cent of…

Coastal tourism - on Parliament’s agenda

In the run up to the next general election, tourism is increasingly gaining the attention…

British Destinations Annual Conference

British Destinations Annual Conference Southport June 16-17th British Destinations held their annual conference in Southport…

New Jobs Created in Southbourne Quarters!

New Jobs Created in Southbourne Quarters!Fourteen jobs have been created at a new restaurant in…

New jobs created at Quarters of Southbourne

Fourteen jobs have been created at a new restaurant in Southbourne thanks to engagement with…

Welcome to Bournemouth: a staff handbook for our town

Have you recently recruited new staff? We’ve just produced a Welcome to Bournemouth booklet…

June Newsletter

Future of seaside tourism

VisitEngland is reviewing its Seaside Resorts Action Plan, produced in 2010 as part of the…

Residents’ campaign - How well do you know Bournemouth?

FOR IMMEDIATE RELEASE How well do you know Bournemouth? Which is the oldest building in…

Hospitality & Tourism Summit 2014 - new Tourism Council

Changing the face of the tourism industry – the Hospitality & Tourism SummitThe Minister of…

Tourism Minister calls for a plug to industry skills shortage

At the Institute of Travel and Tourism’s conference this week…

NCTA promotes tourism to Bournemouth residents

FOR IMMEDIATE RELEASE How well do you know Bournemouth? Which is the oldest building in…

National Coastal Tourism Academy - One Year On!

FOR IMMEDIATE RELEASE National Coastal Tourism Academy – One Year On!The National Coastal Tourism Academy…

Bitesize Bournemouth

Bitesize Bournemouth is a brand new, whistle-stop introduction to our great resort, designed for all…

Can tourism keep up with technology

Can tourism keep up with technology?Surprise is unlikely to be anyone’s reaction to the latest…

May Newsletter

NCTA - One Year On

Incredibly, the NCTA is one year old. To mark this milestone, we invited all visitor-facing…

April Newsletter

English Tourism Week - the case for Tourism

Making the case for tourismSince today is the start of English Tourism Week, what better…

China Tourism Academy, Beijing 国立滨海旅游研究院NCTA-简介

国立滨海旅游研究院NCTA-简介关于我们设立于英国南部海滨胜地伯恩茅斯市的国立滨海旅游研究院(NCTA)是一个具有开拓性的组织，致力于促进经济增长，增加旅游业的就业机会。研究院将在伯恩茅斯市构建一个成功的海滨旅游模式，并广泛推广到全国其它海滨旅游城市。国立滨海旅游研究院由英国政府，伯恩茅斯市政厅以及伯恩茅斯大学共同资助。它主要有四个特点– 总部设于英国风光优美的伯恩茅斯市；倡导世界级的游客体验；致力于研究旅游发展方案；正在开发位于伯恩茅斯市Boscombe海边的活动乐园。合作伙伴国立滨海旅游研究院与各旅游城市以及旅游相关产业的机构合作，例如酒店、景点、餐厅、民宿、语言学校、零售商以及海滨运营商等，任何与游客相关的产业。核心价值除了给予旅游业总体上的支持，国立滨海旅游研究院将实施三个开拓性的举措：首先，复制满意的游客体验并实施到整个景点。把提升游客体验作为刺激游客消费以及使游客延长逗留时间，并增加游客回游的重要手段。第二，研究院将会与伯恩茅斯大学旅游学院合作出台经济有效的研究和发展项目。目前的项目包括增加平季旅游量、会议以及商业活动。第三，研究院将会提供一个富有创新性的海滨活动公园。该海滨公园将致力于吸引游客和本地居民从而带动当地经济增长。这座崭新的海滨活动公园的成功将会对其他海滨度假地的发展起到参考作用。目前成就 -超过1000名行业内员工已经完成了国立滨海旅游研究院的“伯恩茅斯大使”免费在线训练模块。-超过100名“关爱客户冠军”和“侦查员”已受聘去寻找在伯恩茅斯市范围内关于优质客户服务的范例。-发起了一个全新且具有深度的游客调查，旨在对各旅游相关产业的客户展开深入的了解。-为当地旅游产业发展量身定制了一套训练课程。-海滨活动公园的启动时间将定于2014年4月12&13;日更多信息请访问www.coastaltourismacademy.co.uk

Response needed to flooding crisis

At last! The blame game appears to have fizzled out, giving way to practical suggestions.I…

NCTA backs National Apprenticeship Week

NCTA backs National Apprenticeship WeekThis week (3-7 March) is National Apprenticeship Week, when…

Coastal tourism - working together

Five and a half hours on three trains and two tube connections for an overnight…

We Love Bournemouth! A new campaign from the Academy

#WELOVEBOURNEMOUTHThe Academy has just launched a brand new on-line campaign We Love Bournemouth.…

We reach a milestone for Bournemouth Ambassadors

This month, we passed the thousand milestone for the number of people who have undertaken…

February Newsletter

Love Bournemouth? Academy asks residents to share it!

Love Bournemouth? Academy asks residents to share it!It’s been voted the happiest place to live…

Bournemouth boasts one thousand Ambassadors!

Bournemouth boasts one thousand Ambassadors!Desi Koleva, a hospitality student at Bournemouth University and conference and…

Your chance to respond to TripAdvisor!

Your chance to respond to TripAdvisor!The National Coastal Tourism Academy has secured an outstanding opportunity…

A new year and a chance to take stock and move forward

It’s incredibly encouraging to hear news from almost all our…

December / January Newsletter

National Coastal Tourism Academy Scoops Award!

National Coastal Tourism Academy Scoops Award!The Association for Tourism in Higher Education (ATHE) has awarded…

Dorset Destination Management Organisation

Dorset Destination Management Organisation recently held its first steering group meeting, with full representation from…

Could you join the scouts?

Could you join the scouts?The National Coastal Tourism Academy is searching for hundreds of ‘scouts’…

Could you join the scouts?

The National Coastal Tourism Academy is searching for hundreds of ‘scouts’ in a new campaign…

What happens when you cross co-operation with competition?

The simple answer: “co-opetition”. But is it just a catchy neologism, or a concept that…

November Newsletter

UK Tourism is top for economic recovery!

When the Bank of England governor Mark Carney announced that the UK economic recovery had…

Thoughts on World Travel Market

Had a great day at World Travel Market in London on Tuesday. Went to a…

Metrics or Memories?

Are destinations measuring the wrong things for the wrong reasons? A packed debate I attended…

Bournemouth Marathon Festival

Bournemouth’s first marathon festival brought thousands of visitors to the town last month, gave a…

Seafront Rangers all trained up!

Seafront Rangers all trained up!Bournemouth Seafront Rangers must rank amongst the best-trained in the country.…

Bournemouth wins at British Travel Awards

If you ever need to be reminded of the scale and economic power of the…

Customer care - Champion service

Customer Care – Champion ServiceFourteen seafront rangers and five staff members from the conference sector…

October 2013

Days hotel totally trained!

Days Hotel totally trained!More than 340 staff in Bournemouth’s tourism industry have completed the National…

First Bourne to Smile award

First Bourne to Smile AwardEurope’s first National Coastal Tourism Academy (NCTA), announced in Bournemouth last…

1st NCTA newsletter

Samantha Richardson appointed Director

Samantha Richardson appointed DirectorThe National Coastal Tourism Academy has named Samantha Richardson as its new…

NCTA chimes with Dorset LEP

National Coastal Tourism Academy chimes with Dorset Local Enterprise PartnershipEurope’s first National Coastal Tourism Academy…

All aboard the buses

All aboard the buses More than 70 staff from Bournemouth’s tourism industry have…

Bourne to Smile launch

National Coastal Tourism Academy launches Bourne to Smile Awards to reward top service standards across…

National Coastal Tourism Academy is announced

Europe’s First National Coastal Tourism Academy to be launched in BournemouthBournemouth is to host…

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