National Coastal Tourism Academy
Coastal Tourism
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Employee Engagement
Employee Engagement
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Recruitment and Selection
Planning for the Future – Business Capability and Development
Finding People to Make Our Business Successful
Recruitment and Selection Process
Structured Interview Format
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Induction
Making the Person Welcome and Effective
Induction Checklist
Managing for High Performance
Organisational Structure
Job Descriptions
Example Competency Framework
National Vocational Qualifications and National Occupational Standards
Reward and Recognition
Setting Objectives or Standards as a Manager
Performance and Development Review (Appraisal)
Planning and Managing Learning and Development
Planning and Managing Learning and Development
Learning Styles
Managing ‘Off-Track’ Performance
The Art of Creating Good People
Servant Leadership
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