What can we offer coastal destinations?

Marketing

• England's Coast is our platform to market the coast to International Visitors and new domestic audiences, encouraging year-round visits to all parts of our world-class coastline. Translated into German, Dutch, French, Spanish and Italian this booking tool highlights everything there is to see and do at the coast.

Knowledge

• Best practice and research – sharing good practice that allows destinations to learn and grow; minimising risks to investments through a solid evidence base.
• Improving the visitor experience – primarily through improvements to product knowledge, (including the online Ambassador training course), customer service and staff engagement, but with knowledge of best practice in resident engagement

Leadership

• Innovating and shaping – our purpose is to learn; to push the boundaries and explore how coastal communities can thrive through tourism
• Supporting funding bids and sharing expertise and experience in working with funding agencies.

Development

• Research into new markets and growth opportunities, and delivering recommendations for collaborative working to increase the customer base in line with the product market fit. To date, this has included the Under 35s market, boosting the shoulder season and health and wellness.

Communication

• Adding support to your voice
• Engaging other coastal partners
• Keeping you updated and informed on coastal issues

To access our tools and insights, visit our Resource Hub

If you would like to discuss how we could work with you on any one of these projects, please get in touch.

Contact Sheron Crossman, tel: 01202 093 429 or email: sheron.crossman@coastaltourismacademy.co.uk