What can we offer coastal destinations?
Knowledge
- Best practice and research –
sharing good practice that allows destinations to learn and grow; minimising
risks to investments through a solid evidence base.
- Improving the visitor
experience – primarily through improvements to product knowledge, (including
the online Ambassador training course), customer service and staff engagement,
but with knowledge of best practice in resident engagement
Leadership
- Innovating and shaping – our
purpose is to learn; to push the boundaries and explore how coastal communities
can thrive through tourism
- Supporting funding bids and
sharing expertise and experience in working with funding agencies.
Development
- Research
into new or declining markets, and delivering recommendations for collaborative
working to increase the customer base in line with the product market fit. To
date, this has included the Under 35s market, boosting the shoulder season and
health and wellness.
Communication
- Adding support to your voice
- Engaging other coastal partners
- Keeping you updated and
informed on coastal issues
To access our tools and insights, visit our Resource Hub
If you would like to discuss how we could work with you on any one of
these projects, please get in touch.
Contact Sheron Crossman, tel: 01202 962 565 or email: sheron.crossman@coastaltourismacademy.co.uk