Best Practice: Munch Coffee, Bar and Kitchen

“Munch Coffee, Bar and Kitchen was set up in Worthing in 2012. Since opening, it’s gone from strength-to-strength, employing up to 10 staff and becoming a firm favourite of the local community, rated number one on TripAdvisor. This family-run business immerses itself in its Royal Arcade surroundings, focuses on simple, locally sourced produce with the customer at its heart.

But how did the owners turn a failing café into a thriving business that manages to stay ahead of its competition?