Question 1
You answered No to 'The learning and development of people is evaluated and results used to improve performance?' these resources may be helpful:
Planning and Managing Learning and DevelopmentQuestion 2
You answered No to 'Do you consider an individual’s learning style when developing your people?' these resources may be helpful:
Learning StylesQuestion 3
You answered No to 'Have you a clear policy on managing ‘off track’ performance?' these resources may be helpful:
Managing ‘Off-Track’ PerformanceQuestion 4
You answered No to 'Are your managers aware of the key principles of leadership?' these resources may be helpful:
The Art of Creating Good People Servant Leadership The Theory of Team ManagementQuestion 5
You answered No to 'Do you have a staff handbook?' these resources may be helpful:
Staff Handbook